IMPORTANT!
As a member you accept responsibility to know and abide by these guidelines.
The following information is the booking guidelines and rules and regulations for the VIP Golf Membership. These regulations are in place to keep the relationship between you and the golf courses at the highest level. If you have any questions or concerns, please call our administration team.
To gain direct Members Dashboard access to start booking go to http://member.vipgolf.ca. Or visit https://vipgolf.ca/ and click LOGIN for access. You have been emailed a personal username and password. If you need this resent, please call or email us.
How does VIP Golf Work?
VIP Golf owns thousands of individual green fees which we have purchased from all our partnered golf courses. As a member, you now have access to these green fees, all at a VIP preferred rate! These are not “Tee Times”. Once you have reserved a VIP green fee, you will be booking your own tee time directly with the golf courses, as per usual.
How to book a tee time:
1. Log into your personal VIP Golf account to reserve a green fee at your desired golf course.*
2. Book your tee time directly with that golf course, online or by phone.
3. Check in for your tee time and show picture ID, like a Driver License and quote your personal VIP Golf membership number. (The course staff will verify you have access from VIP Golf)
4. Grip it and Rip it!
*Green fees must be reserved with VIP Golf before making a tee time. Tee times booked outside of our allowed parameters may result in you being charged for a regular rate green fee at the golf course when checking in.
There are no cash transactions at the golf course, just show valid picture ID [like a driver’s license] when checking in and that’s it! VIP Golf will charge you at your preferred rate the following day.
– Always make sure you have booked your access with VIP Golf before going to the golf course. If you fail to perform this step, the golf course will not receive authorization from us and you will be asked to pay the regular rate for a green fee when checking in.
– Green fees must be reserved with VIP Golf before making a tee time, Tee times booked outside of our allowed parameters may result in you being charged for a regular rate green fee at the golf course when checking in.
– When booking your actual tee time, you will be subject to the golf courses public booking policy. This may include leaving a credit card at the time of booking or any other policy they may have for public tee time bookings. If you are using your membership for a tournament or club sanctioned event, such as a Men’s / Ladies Night, please check with the course first.
Telephone Booking: 1-866-520-4653; Ext 1 [7:00AM to 7:00PM DAILY]
VIP Golf Administration: 1-866-520-4653; Ext 3 [ 9:00AM to 5:00PM Monday – Friday]
Online Bookings: [6:00AM to 11:59PM DAILY]
*Email Inquiries: [email protected] – 9:00AM to 5:00PM
*Text: 587-899-5999 -or- 587-930-9400 – 9:00AM to 5:00PM
*(BOOKINGS WILL NOT BE ACCEPTED VIA TEXT OR EMAIL)
VIP GOLF CANCELLATION POLICY:
Cancellations with VIP Golf must be made no later than 5:00 pm one day prior to the booking in question.
For example – To cancel a Thursday reservation you must cancel online or call VIP Golf by 5:00pm Wednesday afternoon. VIP members cancelling inside of this period will be charged for the booking at the VIP’s member rate.
Please be aware that canceling a reservation must be handled in the same way as booking one, both VIP Golf and the course must be contacted. The golf course’s cancellation policy on tee times may differ from that of VIP Golf, please make note of any golf course’s cancellation policy when booking your tee time with the course.
WEATHER RELATED CANCELLATIONS:
VIP Golf accepts cancellations for weather conditions based on the golf course in question. Cancellations will only be accepted if the golf course is accepting them. If the golf course in question is not accepting cancellations due to weather at the time requested, the VIP green fee will be charged to the member’s account. All and any weather related cancellations must be made BEFORE YOU TEE OFF. Once you have teed off your first hole, the entire round is considered to have been played and the member’s account will be charged for the VIP green fee. If the golf course is closed due to weather or for any reason you will obviously not be billed. Please call us if the course is closed as we may not be aware of the closure.
RAIN CHECKS:
VIP Golf does not issue rain checks. Once you tee off your first hole, the round is considered played. NO EXCEPTIONS.
NO SHOWS:
If you make a tee time with a golf course and fail to show up without prior notification you may be charged for a regular rate green fee from that golf course as well as a preferred rate green fee from VIP Golf. In this case you are holding a “slot” with VIP Golf that could be sold to another member and you would be occupying a tee time at the golf course which may be sold by them to other patrons.
VIP GOLF PAYMENT OPTIONS:
All fees are collected by VIP Golf. Your account will automatically be charged for your member’s preferred green fee the day after you play. At the golf course just show your membership card, that’s it!
CREDIT CARD ACCOUNTS:
Our most popular method of payment – The Visa or MasterCard you leave on file with us will be charged at your preferred rate each time you play and you will receive receipts via email.
All receipts will be sent to you within 48 hours of play. You can also view your playing record on the home page of your personal account, you can access your account though the member log-in.
CASH ACCOUNTS:
You may open a deposit account with us, which is your own personal bank account* for golf. Every time you play, the preferred green fee you receive as a member will be deducted from this account. You may deposit funds into your account by an email money transfer to [email protected] or by mailing a check.
*Cash account must have a balance equal or greater then future green fee/tee time bookings.
PHOTO ID & MEMBERSHIP CARDS:
You will not be required to show Membership Cards at the course, however, you will be required to show a valid picture ID when checking in to receive the VIP Member Preferred Rate.
CONDUCT:
All VIP Golf members are responsible to know and abide by each courses “Code of Conduct” and general course etiquette which includes acts such as raking traps after use, replace divots on tees, in fairways and in the rough, repair all ball marks on greens, place waste in containers provided on the course, allow faster groups to play through, keeping all carts on pathways around greens and tees, keeping carts out of naturalized and fescue areas, following proper dress code, the abuse of drugs or alcohol, the abuse of golf course employees. Any VIP Golf member found to be in violation of a courses code of conduct may be stripped of their playing privileges based on VIP Golf administration review. VIP Golf reserves the right for any reason whatsoever to terminate membership of an individual or group of VIP Golf members who we deemed have preformed acts that are unbecoming of a member. Visit our Terms & Conditions at www.vipgolf.ca for details and all rules and regulations of the VIP Golf membership